Özet

The future of hospitality management seems to reshape around the concept of network hospitality. After the emergence of particular hospitality platforms such as Airbnb and UBER, the demands of guests have changed and made hotels to adapt themselves to these changes in order to maintain their shares within the accommodation market. Previous studies have shown that the motivation behind the network hospitality in commercial houses, such as small hostels and bed and breakfasts, can be both financial and social. Hence, the living space industry, which focuses on providing guests a home-like environment with the use of universal brands in decoration as well as the possibility of socializing, has gained importance recently. Moreover, parallel to the development of technology, hotels may provide their customers a more personalized service by the use of internet and mobile devices. This paper initiates to reflect the trend of future hospitality management on the basis of the living space industry and the development of technology.