Abstract

The role and prevalence of private health insurance is constantly evolving all over the world. The prevalence of private health insurances has brought up the issues of efficiency and productivity of insurance companies' activities. By measuring efficiency, companies can determine and analyze how efficiently they can use their resources and how effectively they perform their activities. In this way, by making the essential corrections and improvements in areas where they are weak or insufficient, they can operate more successfully in market conditions where intense competition is dominant. In this study, it is aimed to measure and evaluate the activities of insurance companies operating in 2017, 2018 and 2019 in the health insurance branch. In this direction, health insurance efficiency analyzes of 31 insurance companies that produced premiums in the disease/health branch during all of the aforementioned 3 years were executed using the Data Envelopment Analysis method. Then reference groups were created for the inefficient insurance companies based on the efficient companies. In line with the findings obtained from the research, it was determined that the total efficiency of the companies in question showed a continuous upward trend during the 3 years. In the light of the findings acquired from the analysis, some suggestions and arguments aiming to increase the efficiency levels of private health insurances in Turkey are given.